Terms and Conditions

Owner of a Paja&Bureau piece of furniture

As the owner of the furniture, you’ll become part of its life cycle. The patina that accumulates in the furniture over time reflects your shared moments of everyday life. The piece will last forever in regular use and when treated properly. We on the other hand are pleased to answer any questions connected to the furniture collection and offer a lifetime warranty for the furniture. 

Each product is serial numbered and accompanied by a certificate of authenticity.

We are here to help you throughout the ordering process. In case you have any questions or something in mind contact us by email contact@pajabureau.fi

 

CUSTOM PRODUCTS

We provide made-to-order products from our collection but also fully customized projects to meet your needs.We provide design  and manufacturing services  to both companies of any sizes as well as private customers. You can approach us with an idea at any stage  of the process and we’ll proceed from there.

 

INFORMATION AND DELIVERY TIME

All of our products are made-to-order and manufactured in confirmed purchase order. The production time for each product is 4 weeks. Transport fees are free of charge on orders made inside Finland.  Shipping for international orders will be calculated  separately. 

 

PAYMENT METHODS

For online payment you may use all Finnish banks including Aktia, Danske bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, S-pankki and Ålandsbanken. For credit- or debit card payment you may pay with Visa-, Visa Debit-, Visa Electron-, MasterCard-, Debit MasterCard – and American Express cards. Custom projects will be invoiced separately Billing and partial payment service is provided by Checkout.

 

RETURN POLICY

We promise full quality guarantee in terms of our products. If however the product arrives with a defect, damage or inaccuracy we will strive to repair or replace the faulty part or product at no extra cost or refund the full amount upon return of the original product. If unfortunately the product does not match with your desire you can return the product within 14 days after the confirmed purchase to receive full refund excluding  return shipping costs. 

 

WARRANTY

We warrant that upon delivery and for a period of a life-time from the date of delivery goods purchased hereunder will conform in all material respects to our specifications for such goods and will be free from material defects in workmanship, material and design under normal use. The warranty does not cover damage resulting from misuse, negligent handling, lack of reasonable maintenance and care, accident or abuse by anyone other than us.